How much does The HRT Club cost?
Our annual membership fee is $99.00. Product costs start at $10 per unit. Free shipping is included on orders of $50 or more, otherwise shipping is $10 per order.
How Do I Sign Up?
Step 1: Join The HRT Club
Sign up for an annual membership at The HRT Club
Step 2: Login and Create a Pharmacy Profile
Login to your HRT Club account [Link]
Create a personal profile at The HRT Club Pharmacy to manage your prescriptions
Step 3: Send Us Your Prescription
Have a new prescription? Have your doctor send us a prescription to:
The HRT Club Pharmacy (1144028226)
5151 Monroe Street, Suite 224C
Toledo, Ohio 43623
Phone: (888) 732-9499
Fax: (844) 832-2646
Already have a prescription? Transfer your Prescription.
Need a prescription? Find a Prescriber for a new prescription
Step 4: Purchase Your Prescription
You’ll be notified when your prescription is ready. Sign in, add to cart and order!
Step 5: We ship directly to you
Free shipping on orders of $50 or more
Expedited shipping is available for $15
Do I have to sign up for a whole year?
Yes. Hormone replacement therapy isn’t a quick fix. Most patients start to notice improvements after about a month, but sometimes it takes longer. After that it takes some additional monitoring to make sure your hormone levels stay at an optimal balance.
Do you accept insurance?
No. The HRT Club does not work with insurance companies because we want to keep HRT accessible to all. Insurance companies and PBMs often restrict treatments and increase the cost of medications to patients. We eliminate the costly middlemen to bring HRT treatments directly to you at a significant savings.
Do you accept payment from a Health Savings Account (HSA) or Flexible Spending Account (FSA)?
Yes, Health Saving Account (HSA) and Flexible Spending Account (FSA) funds are accepted.
What are the benefits of The HRT Club versus my regular healthcare provider and pharmacy?
The HRT Club helps you take control of your hormonal healthcare:
• You work directly with a knowledgeable HRT prescriber to build a care plan made just for you.
• Work with your own doctor or choose from our network of qualified professionals.
• We do not require insurance, so your doctor is free to prescribe what is clinically appropriate for you, without prior authorizations from your insurance.
• We eliminate the insurance industry middlemen and pass the savings on to you, often up to 90% on branded medications.
How does my Doctor send my prescription?
Ask your doctor to send your HRT prescription to The HRT Club Partner Pharmacy: Transition Pharmacy
eScribe to:
The HRT Club Pharmacy (1144028226)
5151 Monroe Street, Suite 244C, Toledo, OH 43623
Fax Prescription: 844-832-2646
Verbal Rx via Phone: 888-732-9499
Is it possible to transfer my current prescription to The HRT Club?
Absolutely! To transfer your existing prescription to The HRT Club, simply follow these steps:
Step 1: Sign Up for The HRT Club
Sign up for an annual membership at The HRT Club [LINK]
Step 2: Create Your Pharmacy Profile
Login to your HRT Club Account [LINK]
Click on “MEMBER HUB” and select “Transfer Prescriptions”
Complete your profile with The HRT Club’s virtual pharmacy.
Be sure your profile matches your prescription so it’s ready without delay!
Step 3: Transfer Your Prescription
After you complete your pharmacy profile, click “I want to transfer my existing prescription button”
Add your medications to request a prescription transfer
Fill out the questionnaire and we’ll do the rest!
Step 4: Purchase Your Prescription
You’ll be notified by email when your prescription is ready.
Sign in [LINK], add to cart and order!
Step 5: We Ship Directly to You
Free shipping on orders of $50 or more.
That’s it! You will now have access to your HRT medications at direct-from-manufacturer prices!
How Do I Refill My Prescription?
Step 1.
You will be notified when you are eligibl for a refill.
Step 2.
Login to your HRT Club account [account.thehrtclub.com]
Select “VIEW PRESCRIPTIONS” and select “MEDICATIONS”
to see your prescriptions. You can then add your prescriptions to
your cart and follow the payment Prompts
Enable auto-refill to automatically get your refills delivered
Step 3.
We ship your prescription(s) directly to you. Please allow 1-3 business days for processing and 2-7 business days for shipping depending on the shipping method chosen.
Is there an automatic refill option?
Yes! After you place your first prescription order, you can enable auto-refill to automatically get your refills delivered. You can cancel any time
Will I receive a text when a refill is ready? Or is it email only?
Currently, only email notifications are available for when your refill is ready. Text / SMS notifications are coming soon!
Do I have to log back in to my account to add the refill to my cart and checkout?
You can enable auto-refill to automatically get your refills delivered without needing to sign-in to your account. After you place your first order, you’ll have the option to enable auto-refill. You can cancel any time.
When will my prescriptions arrive?
Please allow 1-3 business days for order processing and 2-7 business days for shipping depending on the shipping method chosen.
Are your products safe?
We only offer products that have been approved by the U.S. Food & Drug Administration (FDA). To receive FDA approval, drug companies must provide extensive evidence that their product is safe and effective.
What if I don’t see the therapy that I’m currently using?
We offer a variety of estradiol, progesterone, and testosterone products in pill, patch, gel, and cream forms. If you have a prescription for a product you don’t see listed, please contact your healthcare provider.
How often do I have to follow up with a healthcare provider?
Follow-up visits are scheduled individually based on your needs.
Are lab tests required?
For men, lab tests are required for testosterone prescriptions. For women, your healthcare provider will determine if lab tests are needed on a case-by-case basis.
Do you sell hormones without a prescription?
No. We are focused exclusively on prescription hormone replacement therapies. Our products require a prescription from your healthcare provider or a virtual consultation with a healthcare provider.
Do you offer gender-affirming care?
We offer a variety of hormone replacement therapies. Speak with your healthcare provider to see if the treatments we offer are right for you.
Can I cancel my membership?
A 12-month commitment is required to join The HRT Club. If your healthcare provider determines that our therapies are not appropriate for you, please contact our Membership Manager regarding changes to your membership. Our customer support hours are Monday – Friday 9am – 5pm EST. We can also be reached by email at info@thehrtclub.com or by phone at 844-HRT-CLUB (844-478-2582).
Can I stop receiving marketing messages from The HRT Club?
If you later decide that you do not want to receive certain future marketing communications electronically, please send us an email at info@thehrtclub.com. You may also opt out of certain electronic communications through “my membership” page or by following the unsubscribe instructions in any communication you receive from The HRT Club. Your withdrawal of consent will be effective within 3-5 days after we receive your withdrawal notice described above.
Can I return products?
We cannot accept returns of pharmaceutical medications. If there is an issue with your order, contact us at info@thehrtclub.com.
Why do I have to reregister after I sign up for The HRT Club membership?
After you sign up for The HRT Club, you will be asked to create a profile for our virtual pharmacy, which includes a health profile. This is to ensure that our healthcare providers can safely dispense your medication.
Why do I need to verify my ID?
For any prescription containing a controlled medication, you will be asked to verify your identity with a government-issued ID, such as a driver’s license or a passport. This is due to national and state regulations that require our healthcare professionals to track controlled substances.
We’re here for you. If you still have questions, please contact us at info@thehrtclub.com
